Trickle & Beautiful Company Privacy Policy
Last updated January 30, 2019
Hello! We’re Beautiful Company GmbH.
We are the company building and developing Trickle (trickle.app), your guide for developing a lifelong learning habit. On our company website beautifulcompany.de we share our vision, mission and the principles with you.
You’ll find our contact information and legal disclosure on our Contact Page (Impressum).
When you use Trickle via trickle.app or an associated application, or visit beautifulcompany.de or get in contact with us in another way (like email), you share personal data with us. We want you to be informed about what data you’re sharing and let you control how we use it. In this privacy notice you’ll find:
- which data we collect,
- what we do with that data,
- how long we hold it for,
- who we share it with,
- where it is stored
- and your rights with regard to the data we’ve collected.
We will regularly update this privacy notice and post the latest version on beautifulcompany.de and trickle.app.
We do not provide services to children or knowingly collect their personal information. If you are aware of children using our service, please contact us.
When do we collect data and why?
When you are visiting our websites
When you visit any website you share information about yourself that could be used to identify you personally. This type of data is called log data or metadata, it includes your IP address, which is how the phone or computer you are using identifies itself on the internet. Unless you’ve intentionally shared your name with us, we don’t know who is behind an IP address, but if someone really wanted to, they might be able to identify you with it. You also share some other information like the browser and operating system you’re using, your internet service provider, your country and preferred language, the site that referred you to us, etc. In addition, we collect data about how you use the site when you visit. We use the information in aggregated form to understand how many people are coming to our site and what they are doing there (analytics) in order to make the site better for everyone who visits.
Like most websites, we use cookies. Cookies are small text files that websites send to your browser and that get stored on your computer, tablet or smartphone. Cookies help us to authenticate you and keep your account secure without you needing to enter your password constantly. When you log out of Trickle our cookies are deleted. The third party services we use may have different policies or technical requirements (they are listed below). Because cookies are stored on your computer you can block or delete them with your browser settings. It’s a good idea to delete cookies from time to time but you’ll notice some inconveniences, like entering your login data again and again.
Getting emails from us
We give you the opportunity to sign up for email updates from us. On sign up, we’ll ask for your consent to receive these emails. You can withdraw your consent at any time by unsubscribing. Just click on the unsubscribe link provided at the bottom of each mail.
If you have a Trickle account you can enable email notifications in your settings. If you do so you’ll consent to get notifications, statistics, feature updates and similar service related communication via email from time to time. You can adjust your email preferences on your account preferences page at any time.
Finally, there are service related features that require us to send you emails related to your account activity. A good example is when you reset your password, one of the safest and convenient methods is to authenticate this request by sending you an email with a reset link. Emails like this will be rare and you’ll see that there is always a legitimate interest to send them to you.
Creating a user account and using Trickle
When you sign up for Trickle you create a user profile in our system. This profile is needed for Trickle to work properly. The profile includes personal information like your email address and your name. Alternatively, you may use a third-party authentication service such as Google Sign-In can be used to create an account on Trickle. If you use an authentication service, you grant us access to the email address and basic profile information that you provided to the third-party service.
When you use Trickle, you may voluntarily share other information with us. This information can include:
- Information on your personal profile page
- Comments and feedback on the specific content of the service
- User-generated content, like internet links you share with us
- Interactions with other users, like messages or likes
If you share comments, feedback, messages or other information on our site be aware that this information is visible to anyone with a Trickle account. This is why we also ask you to adhere to the standards of public conversation, like being polite, well-meaning and conscious about what you say and how it may be perceived by other people. We provide you with options to delete your own comments, feedback, and messages in the system. If you chose to delete your account you have two options:
Default option: automatically remove your personal information from the metadata of your contributions. This option deletes the information about who uploaded the contribution, but not the contribution itself.
Advanced option: review your contributions and delete them completely.
Some data you share cannot be deleted, such as sources you add to the system. This data becomes the property of the community. It is only possible to delete the information that you were the person who added the information, but not the information itself.
We use third-party developers to develop Trickle. We have appropriate processes, systems and contracts in place to ensure your data is kept safe.
We keep your profile information and usage data unless you ask us to delete your account.
Making a payment
Customers paying for the service will need to share payment details (legitimate interest):
- Payment information (e.g. credit card, PayPal account, bank account detail)
- Address
Your payment details will stay on record as long as you remain a subscriber.
Contacting us about work opportunities
You may contact us about opportunities to work with us as a freelancer, employee or supplier. You may do this via an online tool or other channels like email. We record personal information, such as your name and contact details, so we can get back to you and discuss the options. We keep your contact information on record for up to 6 years so that we can contact you if an opportunity to work with us arises. Please contact us if you want your personal data deleted sooner.
Communication via email, post or other methods
If you contact us with a request or inquiry, we will collect the data we need in order to reply and deal with your request. We will keep a record of emails or correspondence for at least 6 years in accordance with legally required retention periods. If you want specific personal data removed from our records, please contact us.
What third parties do we use
We’re a small company trying to do big things, so we use third parties to help us. We use them to store and process data including some of the personal data mentioned above. In the tool below you can see what data is collected, what it is used for, where it is held and for how long.
We think that we’ve chosen trustworthy partners. Here’s the list, so you can decide for yourself:
It’s your data, you have rights!
You have rights when it comes to your personal data, they are defined by European Law (General Data Protection Regulation). If you’re outside the EU we’ll still treat your data like you were a fellow EU citizen.
- The right to be informed: That’s what this privacy notice is for. If we ask you for specific information, we’ll also inform you.
- The right of access: You can ask us to see the data we hold on you. Where possible we’ll make it available through a self-service tool.
- The right to rectification: You can ask us to correct any mistakes in your data.
- The right to erasure: You can ask us to delete your data.
- The right to restrict processing: You can ask us not to use your data if you think it’s wrong or that we are using it wrongfully.
- The right to data portability: You can ask us to extract your data and give it to you or someone else you define.
- The right to object: You can object to how we use your data, for example, if you wanted us to stop sending emails or other communications.
- Rights in relation to automated decision making and profiling: If we were doing this stuff, you could opt-out. But we’re not, so don’t worry. We’ll update this privacy policy if that changes.
If you want to exercise these rights or have a complaint please contact us.